Privacy Policy

Introduction

FRM Fremont Masonry respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Information

When you contact us for services, request an estimate, or fill out a form on our website, we may collect personal information such as your name, email address, phone number, mailing address, and details about your masonry project. We only collect information that you voluntarily provide to us.

Usage Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the pages you view, the websites or search terms that referred you to our site, and how you interact with our website.

How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our services
• To respond to your inquiries and provide customer service
• To schedule appointments and perform masonry services
• To send you estimates, invoices, and project updates
• To improve our website and services
• To communicate with you about your projects and our services
• To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business, such as payment processors or scheduling tools
• With contractors or suppliers when necessary to complete your project
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our customers or others
• In connection with a business transfer, such as a merger or sale of assets

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to or restrict our processing of your information
• The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete that information.

California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). You have the right to request information about the categories and specific pieces of personal information we have collected, the sources of that information, our purposes for collecting it, and the categories of third parties with whom we share it. You also have the right to request deletion of your personal information and to opt out of the sale of your personal information. We do not sell personal information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: